Privacy Policy
Last updated: January 6, 2025
EventsKona is owned and operated by App Guts. At EventsKona, we take your privacy seriously. This Privacy Policy explains how we (App Guts) collect, use, disclose, and safeguard your information when you use our event management platform. Please read this policy carefully to understand our practices regarding your personal data.
By using EventsKona, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Your Privacy Matters
We are committed to protecting your privacy and being transparent about our data practices. If you have any questions or concerns about this policy, please contact us at privacy@eventskona.com
Information We Collect
Personal Information
When you create an account, register for events, or use our services, we collect information such as your name, email address, phone number, payment information, and profile details.
Event Information
When you create or attend events, we collect details about the events including dates, locations, ticket purchases, and attendance records.
Automatically Collected Information
We automatically collect certain information when you use our platform, including IP address, browser type, device information, pages visited, and interaction data.
Payment Information
Payment card information is collected and processed by our payment partners (Stripe, Paystack, Flutterwave) and is not stored on our servers. We only retain transaction confirmations and receipt information.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our services, including creating and managing events, processing ticket sales, and facilitating communication between organizers and attendees.
Communication
We send you service-related emails, event confirmations, reminders, updates from organizers you follow, and promotional communications (which you can opt out of at any time).
Personalization
We use your preferences and behavior to personalize your experience, recommend relevant events, and improve our platform.
Analytics and Improvement
We analyze usage patterns to understand how our services are used, identify issues, and develop new features.
Legal Compliance
We process data to comply with legal obligations, enforce our terms of service, protect against fraud, and resolve disputes.
Information Sharing and Disclosure
Event Organizers
When you register for an event, your registration information is shared with the event organizer. This includes your name, email, and any information you provide during registration.
Service Providers
We share information with third-party service providers who help us operate our platform, including payment processors, email service providers, hosting services, and analytics tools.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose information when required by law, in response to legal processes, to protect our rights, or to protect the safety of our users and the public.
Public Information
Information you choose to make public (such as your public profile, events you create, or events you're attending) may be visible to other users and search engines.
Data Security
Security Measures
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits.
Data Encryption
All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. Payment information is encrypted and processed through PCI-compliant payment processors.
Access Controls
We maintain strict internal access controls and only grant access to personal information to employees and contractors who need it to perform their jobs.
Limitations
While we take reasonable measures to protect your information, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.
Your Privacy Rights
Access and Correction
You can access and update your personal information at any time through your account settings.
Data Deletion
You have the right to request deletion of your personal information. You can delete your account from the Settings page. Note that some information may be retained for legal or legitimate business purposes.
Opt-Out Rights
You can opt out of promotional emails by clicking the unsubscribe link in any email or adjusting your notification preferences in Settings. You cannot opt out of service-related communications.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used format.
Withdraw Consent
Where we process your data based on consent, you can withdraw that consent at any time through your account settings.
International Data Transfers
Data Storage
EventsKona operates primarily in Nigeria, Ghana, and Kenya. Your information may be stored and processed in these countries or other locations where our service providers operate.
Data Protection
When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Age Requirement
EventsKona is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Parental Notice
If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
Data Retention
Retention Period
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods for legal, tax, or legitimate business purposes.
Deletion
When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it by law.
Changes to This Privacy Policy
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a notice on our platform.
Your Acceptance
By continuing to use EventsKona after changes are made, you accept the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email:
privacy@eventskona.comData Protection Officer:
dpo@eventskona.comMailing Address:
App Guts (EventsKona)
123 Event Street, Victoria Island
Lagos, Nigeria
Response Time:
We aim to respond to all privacy-related inquiries within 30 days.
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